BU Dashboard — Smart, customizable classroom insights & learning progress

Transforming a static K–5 portal into a modular, insight-driven workspace used by 120,000+ North American teachers to manage literacy instruction, assessments, and daily interventions.

BU DASHBOARD
https://benchmarkuniverse.com/dashboard
BU Dashboard Main Interface
OVERVIEW

Improving classroom decision-making by turning a static directory into a customizable data experience for 120,000+ K–5 teachers.

Instead of forcing teachers to adapt their morning routine around a rigid software layout, BU Dashboard adapts around their grade level, curriculum focus, and student intervention needs.

End-to-end redesign of the core Benchmark Universe educator dashboard, including card-sorting IA for 17 tools, modular 8pt widget system, and slide-over customizer.

INDUSTRYEdTech · K–5 Literacy
ROLE & DURATIONLead UI/UX Designer · 5 Mos
CLIENTBenchmark Education (US)
KEY IMPACT-42% Prep Time · 84 SUS Score
THE PROBLEMS

The Problems

Teachers interact with multiple tools daily — assignments, assessments, reports, and resources. However, the existing dashboard presented information in a fixed layout with limited prioritization, forcing teachers to:

  • Navigate multiple sections to find important information
  • Scan dense reports before identifying struggling students
  • Adapt their workflow around the system rather than the system adapting to them

From a UX perspective, the dashboard lacked:

PersonalizationInability to prioritize tools used daily for specific grade levels
Information hierarchyStruggling student alerts were buried beneath routine links
Task-focused workflowsHigh friction navigating across disconnected tabs

This created friction during critical moments such as morning lesson preparation or student intervention planning.

STRATEGIC DIRECTION

Designing for diverse classroom routines

A single static dashboard could never serve every educator. We architected a modular system tailored to four classroom variables.

Grade level

Foundational phonics in K–1 vs. chapter book analysis in grades 3–5

Curriculum focus

Whole-class shared reading vs. small-group guided rotations

Student needs

On-level enrichment vs. Tier 2/3 diagnostic intervention

District requirements

Reporting cadences and standards benchmarking

MY ROLE · LEAD UI/UX DESIGNER (5 MONTHS)

End-to-End Product Discovery, IA & Widget System Craft

Product Discovery

Synthesizing educator pain points and shadowing classroom morning prep routines.

UX Strategy

Establishing task-focused frameworks and role-based presets.

Information Architecture

Card-sorting studies to untangle 17 scattered tools into 3 intuitive pillars.

Dashboard Interaction Design

Prototyping the zero-friction side drawer and layout density toggles.

Widget System Design

Formulating an 8pt responsive component anatomy across 1-col and 2-col spans.

High-Fidelity UI

Designing WCAG 2.1 AA compliant screens with optimal classroom projector contrast.

Developer Collaboration

Authoring UI specifications, tokens, and conducting agile design QA.

CHAPTER 03 · MODULAR WIDGET ARCHITECTURE & CUSTOMIZER

Homepage & Slide-Over Customizer

Each section became an independent widget card—paired with a right-hand slide drawer that lets educators adjust density, widgets, and themes without losing scroll context.

Assignments Widget

Pending student reviews, upcoming due dates, and 1-click grade submissions.

Resources Widget

Direct access to leveled e-books and smartboard-ready phonics decks.

Assessment Reports Widget

Real-time oral reading fluency curves, accuracy percentages, and at-risk alerts.

Zero-Context-Loss Workspace Personalization

Teachers can choose layout density (One, Two, Three, or One-Fourth Column), toggle widgets, and personalize themes with instant visual confirmation.

benchmarkuniverse.com/dashboard?customize=open
BU Reports with Customization Panel (4K Ultra-HD)
UX Rationale: A right-hand slide drawer was deliberately chosen over a full-page modal to maintain complete canvas orientation and eliminate accidental drag-and-drop triggers on classroom interactive touchboards.

CHAPTER 04 · INFORMATION ARCHITECTURE · 3-PILLAR NAVIGATION

Untangling 17 scattered tools into 3 clear pillars

Card-sorting studies with K–5 teachers guided a clean 3-category hierarchy that eliminated 80% of unnecessary navigation hops.

1. Curriculum Resources
  • Resource Library
  • Interactive Teacher Resources
  • Bookshelves
2. Assessment
  • Reports
  • Reading Records
  • Placement Tools
3. Learning Management
  • Assignments
  • Manage Students
  • Reading Logs

3-Pillar Navigation Menu

Grouping 17 scattered classroom tools into Curriculum Resources, Assessment, and Learning Management.

BU Navigation Menu (4K Ultra-HD)
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05 · MEASURED OUTCOMES

Impact

Rolled out to 120,000+ K–5 educators, the redesigned dashboard delivered measurable improvements in usability, daily workflow speed, and student support:

–42%

Daily Prep Time

Morning lesson preparation time dropped from 11.4 min to 6.6 min.

84 SUS

Usability Score

Jumped +23 points over the legacy 61 baseline in district usability testing.

78%

Customizer Adoption

Teachers actively configured an average of 4 widgets within 30 days.

3.1x

Faster Intervention

Struggling readers were identified and assigned support significantly earlier.

Making information easier to scan: Clear card hierarchies replaced unprioritized lists
Reducing navigation time: Grouping 17 tools into 3 pillars removed 80% of unnecessary hops
Allowing teachers to personalize: Supported general educators and literacy specialists equally
Helping teachers understand student progress faster: Visual mastery badges highlighted Tier 2/3 readers
RETROSPECTIVE · WHAT I LEARNED

3 Key Lessons from Designing for 120,000+ Classrooms

01

The Paradox of Choice in EdTech

An empty customization screen overwhelms users. Introducing 3 opinionated role presets (Early Literacy, Intervention, Balanced) increased customization completion by 210%.

02

Designing for Classroom Interruption

Teachers operate in chaotic environments with frequent interruptions. Interfaces must provide instant undo mechanisms, large touch targets (min 48px), and zero ambiguous iconography.

03

Visual Data Improves Decision-Making

Prioritizing actionable flags over comprehensive data dumps empowers educators to spend less time analyzing software and more time teaching students.

That’s the case study, settled

Thanks for reading!

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